SHIPPING POLICY
DATE OF LAST UPDATE: October 13, 2023

Domestic Shipping Policy

Shipment processing time
All orders are processed within 2 business days.

Shipping rates and delivery estimate
Shipping charges for your order will be calculated and displayed at checkout. All items at Blue Unicorn have free Standard Shipping. Some items also have Express Shipping available as an option. There may be an additional charge for this service.

 Shipping method                      Estimated delivery time             Shipment cost    
 Standard Shipping                      2-7 business days                        Free
 Express Shipping                       1-2 business days                         Varies, see individual items, where offered.

Currently we only ship for to addresses in Australia.

Please note that not all items may be able to be shipped to a PO Box, due to the different couriers we use. Please contact us to confirm if you would like your order shipped to a PO Box.

Please note that due to some courier restrictions, not all items can be shipped to all places in Australia. Where an item has a restriction, it will be noted in the individual item's description.

Shipment confirmation and order tracking
When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes
Blue Unicorn is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages
Blue Unicorn is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy
Blue Unicorn does not ship internationally.

Still have questions about shipping? Contact customer service at admin@blueunicorn.com.au, our contact page, or by mail using the details provided below:

Blue Unicorn

Re: Customer Support

PO Box 254

Enfield, NSW, 2136